17/04/2023
Hi Neha Aunty, Thanks for the great trip to Mara. I don’t have social media accounts except LinkedIn so can’t post anywhere directly but please find following my review: In September 2021, Karibu Travels and Tours organized a holiday to the Maasai Mara for my family. I recommend their services without hesitation for their high degree of attention to detail, responsiveness and support whenever needed. The team was flexible to our evolving needs, communicated very well with us regularly and followed up with all supporting partners from the lodge we stayed at to transporters and excursions providers to make sure that everything came together to our liking in great time. Overall the service we receive regularly through Karibu Travels and Tours is commendable, they have the trust of my family and I look to their team as my one stop shop for any of my travel and holiday wants. Dip Patel, Nairobi, Kenya
Dear Anne We are back home now. Everyone had brilliant time on Safari and in Mombasa. The weather was perfect and the Drivers were very good. Saw all the animals except the flamingos at Lake Manyara. Thank you for your guidance and support to organise this amazing trip. Thank you for the beautiful gift of the wine glasses which will always remind me of our East Africa Safari trip, an excellent unforgettable experience. Ramila Patel
Dear Neha, This is to inform you that we are back in India. I would like to thank the team specially Catherine and Edward for the wonderful arrangements, timely and prompt responses throughout my stay in Kenya.
The Surpuriya and Coletta family members – Our trip was excellent and exceeded our expectations! This was our first visit to Africa, and we fell in love with the people of Kenya and Tanzania, as well as the beautiful countries. You and everyone at Karibu got us off to a great start from Nairobi. Thanks so much for that. I have already given your reference to couple of my colleagues at work.
Dear Ms. Dave, Our (the Raos and the Duggiralas) – special thanks to our drivers, Mr. Ndoria and Mr. Marawiti. They were very knowledgeable and kept us, and especially the 3 young children in our group engaged at all times! Our stay and experiences at all of the lodges was incredible. Ms. Anne accompanying us was very helpful. Thank you very much for our gifts. We will definitely recommend Karibu Travels to any of our friends that want to travel to Africa.
Dear Neha Very happy to see Kaaja Oza praising Karibu Travels & Tours. There is no doubt about the best facilities it provides. We get family touch / feelings & also facilities which Gujarati families need. You are a great manager. We are also very happy with you when we came there this year with Karibu Travels & Tours. All the best wishes
Dear Anne, Thank you so much for your hard work in planning this trip for us. You made our dream come true! These are the most fabulous 16 days in Africa Thank you + Neha
Dear Neha Thank you for all the wonderful things you did for Giants Twiga. It’s persons like you who inspire us to do good deeds for others. God bless you, your family and entire Team of Karibu Travels
Dear Mrs. Dave; It was an enjoyable trip, memorable in many ways. Special thanks for the help when we had problem with our credit card. One added suggestion; while the van in Cape Town was equipped but the vans in Nairobi and Tanzania were not with microphone and speaker system. It was difficult to hear the driver from the second row and on. It sure will help. Thanks again.
Hello Ms. Neha I only saw you once, on our first day at one of the Lodges, and immediately saw your professionalism. I am impressed with your staff and your contacts. First of all, I would like to thank you for your quick help in getting us connected to Bank of America customer service. At the end of our conversation, I do not know if you remember now or noticed, my voice on the phone got kind of cry like. I was overwhelmed with your quick action in resolving our problem (loss of credit card). Secondly, one of your staff, Ms. Catherine, was very sweet to every one. She was knowledgeable of what she was doing. She was always calm. If did not know the answer to any of our question she would ask, either the driver or you, and let us know. She kept us informed almost all the time of our daily schedule. Thirdly, thank you for celebrating our 46th wedding anniversary on July 3rd. It was a lot of fun watching the Lake Manyara Serena Lodge kitchen staff bringing the cake with a dance. Catherine kept it a surprise for us till the last minute. Last but not the least, we loved the gift you gave us. Those wine glasses are precious. We loved the giraffe, the wall hanging and the key chain. We got to take a look at the gift at the end of our trip. We were very curious to what was in the bag. I wore the Karibu Travel hat all the time when I was in Africa. Please do visit our house when you visit USA. Thanks you again for all you do to keep your customers happy and contained.
Ms. Dave The Surpuriya and Coletta family members – Our trip was excellent and exceeded our expectations! This was our first visit to Africa, and we fell in love with the people of Kenya and Tanzania, as well as the beautiful countries. You and everyone at Karibu got us off to a great start from Nairobi. Thanks so much for that. I have already given your reference to couple of my colleagues at work. Thanks again and keep up the good work.
Dear Mrs Dave, Wanted to let you know that we had a wonderful trip to South Africa (Cape Town) and East Africa. Our primary contact and tour director, Ms Catherine, the lead drivers (Samuel, Rama), individual drivers (William, Alex, Julius, etc) all did a great job to make the trip enjoyable for us, despite the bumpy roads, and other contingencies. The Sunny Adventures folks on the Tanzania side also matched the excellent service. All the Lodges were well appointed and the food was to our taste. Also, we want to thank you for the precious gifts you gave to every family. Those will be excellent mementos. We will not hesitate to recommend Karibu TTL for anybody travelling to Africa. Thanks again. Our sincere thanks also to Deepak Joshi for handling all the time-consuming and painstaking details for a large group of travellers from our side. Regards, Arun Kumtha
Everything was great, the trip went smoothly. Neptune Ngorongoro property was amazing. Staff and service at Neptune and Sopa were excellent. Ally and Rama – the driver guides – were highly knowledgeable and nice people, they took good care of us. Thanks
It was an amazing experience. I’m very happy with Latifa and Cicile our tour guides. Thank you very much to Karibu Travels team.
Hello Nehaben & KTTL Team , Good morning . We had a very good time in Dubai The trip was very well organized Thank you so much 🙏
Thank you Anne for great arrangement Our stay at Matira Bush Camp - stay food and services are excellent Emayian Mara - Accommodation was very good but rooms were so far from the reception , food was good and services were good too. There was no internet in room and also at reception area internet was very slow due to many people were using . Simba Naivasha - Excellent property , food , accommodation and the lake view was very relaxing . Coming to your driver Mr. George - I can give him 5 out of 5 as he is so knowledgeable , very friendly and very co-operative . He has shown us very good game at Masai mara . I can give Karibu Travels & Tours Ltd. 5/5 points and highly recommended agent with great services .
The tour went on very well and we made great memories. Everything from airport pickup to drop was absolutely smooth and very well organized with no room for any complaints. We would be happy to recommend you guys to our friends and family who wish to travel to Kenya or for that matter Africa 😊 Cheers - Neeraj Agarwal
Thanks Karibu Travels & Tours Ltd , we have enjoyed whole trip. It was fantastic. All services were good and Ms. Philomena was very prompt in replying any of our enquiries . Regards Dr. Sharma .
Hi The trip was amazing and we had so much fun The food was good and hotel was nice just needs to work on cleanliness
Finally, I have come back to reality from the trip. 😊 Thank you for arranging a wonderful trip. It was a short but sweet family trip. Our driver Christopher was great. He always had a smile on his face, which made the journey pleasant. The staff at Aberdare and the Ark were great, too. At the Ark specifically, they catered to our needs of being Vegeterian. I will keep you in mind for planning any future trips! You were very helpful! 🙏
Hi , Our trip was excellent and collected very many memories . we will surely recommend your company to friend and relatives . Anne is very helpful in all areas like park fee , hotel booking and giving us very good driver Mr. Willy . He was very friendly and given us 100% of his service .
Hello, Nehaben and Team Karibu Tours, Thank you very much for nice arrangement for entire tour, we all have enjoyed a lot. Driver and Land Cruiser van was just excellent . As we were late in planing than also you made all good accept few places we found very tiring journey for 6 hours in consiquitive two days which could have been planed better by clubbing Naivasha- Nakuru in two days instead of Olpejeta park. Hotel in Mara had some hygienic issues and found Hotel not up to the mark . These two are our observations otherwise all went very well and great tour. Will surely recommend to our friends. Whenever come to Ahmedabad let us know so we all can meet. Once again Thanks on behalf of our entire group.
We really enjoyed our trip, ocean , sand and the delicious food. Your service is too good amd fast without a doubt . Good hotel choices and Always on time pickups n drop offs Will definitely recommend u to others
Neha & the team at Karibu Tours & Travels Good Morning! My friend and I are sending our heartfelt appreciation for the outstanding service provided by your team from booking of the tour to Masai Mara and Diani Beach resort at short notice and providing other support like airport transfers during our stay. Everything went very smoothly with our tour from start to finish and we were very happy with our Safaris and the beach resort at Diani. Anne has been especially very helpful and attentive to our needs, assisting us with local flights and accommodations. Jackson who took us to Mara was an outstanding driver and guide to us throughout our trip. Will surely recommend your company to my friends and relatives who wish to tour Kenya. Couldn't visit your office although we were put up very near to your office due to the tight itinerary we had. Best wishes to your team. Ganesh and Sathy